Rocklyn Office Park, Building 4
2327 70th Street
Urbandale, IA 50322
Monday – Thursday: 8AM – 5PM
Friday: 8AM - 3PM
Saturday & Sunday: Closed
Email is NOT to be used for emergencies, as email will not be checked outside of normal business hours. In the event of an emergency, please dial 911. Emails will be answered within 48 BUSINESS hours via telephone. Email should NOT be used for medication questions or concerns. Email is appropriate to contact us regarding general questions, changing or scheduling appointments and billing and insurance questions. Due to HIPAA guidelines, our office will not respond to any inquiry via email. Please do not send sensitive information by email, as the security of email cannot be guaranteed.
Please note, not all of the providers are available for seeing patients each day. We do not offer urgent care or walk-in appointments.
We do not offer 24 hour per day on-call services. If you are having an emergency after hours please call 911 or go to your nearest emergency room.
If are you already a patient in this clinic and have an urgent question that cannot wait until the next business day, please call 515-270-2242 and follow the prompts to leave an urgent message for the on-call provider. We will return your call the same day IF received before 8PM. If the message is left after 8PM, it will be returned until the next business day. If your situation requires more urgent attention after 8PM, please go to your nearest emergency room.